A new UTAS firearm is warranted only to the original retail purchaser for one year from date of purchase. This warranty applies only if the firearm was purchased from an authorized UTAS dealer.
UTAS will, at its option, repair or replace, without charge, any UTAS firearm that fails due to a defect in materials or workmanship. Parts and labor are included. Repairs are warranted for the duration of the original warranty. If UTAS replaces a firearm under this warranty, you will receive a new one-year warranty.
To Obtain Warranty Service Ensure that the firearm is completely unloaded. Do this by visually and physically checking both the chamber and the magazine. It is both dangerous and illegal to ship a loaded firearm. You should call UTAS for assistance if for any reason the gun cannot be completely unloaded prior to shipping.
BEFORE SENDING THE GUN
International Warranty Service
You must first obtain a Return Authorization number. To obtain this number contact UTAS customer service department in Antalya, Turkey at +90 242 323 37 37 for instructions.
US Warranty Service
Contact UTAS-USA at (847) 768-1011 between the hours of 8am – 5pm CST and ask to speak to a customer service representative. Please make sure to have the serial # of your gun when you call since it is required to initiate the service procedure. Once our representative has the necessary information, they will make arrangements to have your firearm picked up at no charge. Upon receipt, your firearm will be examined by our service department and repaired at no charge if it qualifies for warranty service. If your warranty has lapsed or it is determined that warranty doesn’t apply, one of our technicians will contact you with a repair estimate. Once warranty service is completed your gun will be returned (to the original shipping address only) at no charge.
Please note: DEALERS DO NOT PERFORM ANY WARRANTY SERVICE. Also, any modifications using after-market parts may void your limited warranty.
WHAT IS NOT COVERED
This warranty does not cover defects or damage caused by 1) misuse or accidents; 2) failure to provide proper care or maintenance; 3) failure to comply with instructions in the manual; 4) normal wear and tear; 5) rust or corrosion; 6) obstructions in the barrel. This warranty does not cover any claims made by the second or subsequent owner of any UTAS product.
ANY UNAUTHORIZED ALTERATION OR MODIFICATION OF THE FIREARM WILL VOID THIS WARRANTY. UTAS SHALL NOT BE RESPONSIBLE FOR ANY CLAIMS INVOLVING THIS FIREARM THAT RESULT FROM THE USE OF FAULTY, NON-STANDARD, REMANUFACTURED OR RELOADED AMMUNITION.IN NO EVENT SHALL UTAS BE LIABLE FOR CONSEQUENTIAL DAMAGES.
Within the United States, some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
UTAS does not authorize any dealer or any other person to vary the terms of this warranty or to make any other express warranties.
FOR FURTHER HELP
If you have questions concerning this warranty, please contact the UTAS customer service department:
Attn: Service Department
1247 Rand Road
Des Plaines, IL 60016
Phone: 1 847 768-1011
UTAS Savunma Sanayi ve Tic. A.Ş.
Antalya Organize Sanayi Bolgesi 2. Kisim 26. Cadde No:1 07190 Dosemealti Antalya/TURKEY
Tel: +90-242 323 3737
Fax: +90-242 323 6676